Browsing
We have tested all major web browsers and did not encounter problems. In case you do experience some problems, please contact our Webmaster and we'll try to fix the problem ASAP.Once you opened your browser you can search all available products. You can do this either by going to each category and checking all products available in that particular category. But you also can do so by entering a search phrase in the search box on the left hand side of the shop window.
Shopping Cart
If you see a product in one of the categories you can add that product directly from the category page. It will, however, put only one product into your basket. If you wish to put in more than just one either click on the product. This will take you to a more detailed product description where you also have the option to add more than just one from that article.Alternatively, you can go to your shopping cart where you can increase or decrease the number of articles you have chosen.
Payment
Our web shop is linked with PayPal. Even if you don't have an own PayPal account you still will be able to pay with your debit or credit card.Note: At no stage of your shopping will we have access to your PayPal account nor to your debit or credit card details!
Registration
A basic registration is mandatory if you want to shop. Well, we have to know where you want your shopping been delivered to. We will not share your details with anyone outside our company.If you've opted in for sending you offers from our hand-selected partners they will not get your details either. We will take care of delivering these offers to you, thus not disclosing your details to our partners.
For more details of our privacy policy, please also check our relevant pages on the shop site.
Newsletter
In addition to our various social media sites where we'll keep you updated on new products, offers, and promotion, we also will have a monthly Newsletter. Needless to say, you will only receive this Newsletter if you've opted-in in your personal profile.Aside being informed about what's going on in the shop, there will be certain promotions only available for recipients of our Newsletter. So, don't miss to opt-in. If you've missed that in the course of your registration you always can do so by visiting your account.
Loyalty
We have a loyalty incentive programme in place. For each Pound you spend in Tu Tienda UK you will receive one point. Check our Newsletter regularly! There you will receive the latest information how you can spend your points. You will be able to trade them in for a free shipping, get some great products or simply a rebate from your next shopping. It pays off to become a regular customer.For those who are interested in technicalities
We used Prestashop as the main framework for our online shop. There are many similar online shop systems. They all have their advantages, their disadvantages. At the end of the day, the one is the best with which you can work the easiest.